Motif

Unlock the true potential of your business

eStore is your trusted logistics partner, offering end-to-end fulfillment solutions. Our cutting-edge technology ensures that we store, pick, pack, and ship with exceptional speed and accuracy.

01.

Our Services

At eStore, we provide a comprehensive suite of logistics and fulfillment services tailored to meet your business needs. Leveraging cutting-edge technology, we ensure your products are stored, picked, packed, and shipped with unmatched speed and precision. We know that timely, reliable deliveries are essential to your brand’s reputation, so our solutions are designed to meet your standards and exceed your customers’ expectations. From branded packaging and same-day delivery to diverse shipping options and seamless returns, we keep our promises so you can confidently keep yours. Our hands-on approach, combined with advanced technology, is what truly sets us apart.

Fulfillment Solutions

From storefronts to digital carts, our AI-powered fulfillment solutions are built to fit your business exactly. With high-speed pick and pack, 99.9% accuracy, and a range of delivery options, you’ll create seamless, high-quality experiences wherever your customers shop.

Last Mile Delivery Services

In a world where fast delivery drives decisions, we help you win with minimal costs. Our freight buying power, optimised shipping system, and strong carrier partnerships ensure you save money while delivering fast. Everyone wins!

Warehousing Solutions

Enjoy efficient and accurate order processing with advanced fulfillment technology, maintain up-to-date stock levels through real-time inventory tracking, and have peace of mind with world-class security measures protecting your inventory around the clock.

Returns Management

Returns can be a major challenge, but we take the hassle out of it. With customised return options, quick inspections, and immediate notifications, we ensure items fit for resale are ready for picking fast. Enjoy smooth returns management without the headaches.

Customer Support

Your stock is safe and secure with us, your staff too. As an eStore customer, you get more than best-in-class warehousing, advanced fulfillment technology, real-time inventory tracking, and competitive rates; you get a real voice at the end of the line, whenever they need it.

Software & Automation

Our cloud-based logistics software, focused on automation, integration, and optimisation, integrates with major e-commerce platforms for real-time syncing, offering unparalleled visibility, control, and detailed analytics to streamline your entire fulfillment process.

Ready to explore fulfillment solutions with eStore?

Let’s connect—call us or set up an in-person discussion.

Call sales directly

1300 735 133

International

+61 3 9095 8690

Your End-To-End 3PL Partner

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Enhance your Logistics and Supply Chain Productivity, Performance, and Security

Experience effortless, full‑spectrum logistics and fulfillment services.

Contact us for a quote

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02.

Who we work with

03.

What sets eStore apart?

We protect your brand from the effects of bad fulfillment

With our complete focus on ensuring the right package dispatches quickly, arrives safely, and just as expected, your reputation is in safe hands. 

We manage and operate our fulfillment centres

We maintain full control end-to-end, leaving nothing to chance by outsourcing—it's our team, our infrastructure, and our processes all the way. 

Fastest order fulfillment on the market

With a 4pm cut-off for same-day fulfillment, you show customers their orders matter, while our freight buying power helps you save big and serve your customers efficiently—everyone wins!

Cutting-edge AI fulfillment technology

Latest innovations in warehousing and fulfillment, including Australia’s largest fleet of AI-powered autonomous mobile robots, real-time inventory tracking, and world-class security ensure a best-in-class experience.

99.9% order accuracy

Our robotic and system-directed picking and packing process leaves nothing to chance.

04.

Our fulfilment track record...

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customer units fulfilled every year

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precision in stock management

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fulfillment order accuracy

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FY24 customer satisfaction score

05.

eStore locations

Where the behind-the-scenes symphony of logistics happens. We maintain full control end-to-end, leaving nothing to chance by outsourcing—it's our team, our infrastructure, and our processes all the way. 

06.

The results speak for themselves, so do our customers

eStore has been an important partner for Temple & Webster over the years. Our number one focus is to ensure an optimum end-to-end experience for our customers, and our relationship with eStore enables us to offer a best in class fulfilment service while keeping our business asset-light. We have our sights set on strong growth over the next five years and know that this personalised fulfilment site with eStore will play a big role in helping us get there.

Mark Coulter

Chief Executive for Temple & Webster

Black Friday and Cyber Monday 2023 exploded past expectations, sending Boody orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfilment centres for Boody. Daily meetings and strategic planning ensured seamless deliveries for tens of thousands of happy Boody customers throughout the holiday rush. eStore's detailed reporting and close collaboration helped us adapt as we surpassed our forecasts and navigated shifting delivery windows. They weren't just our 3PL partner; they were an extension of Team Boody.

Gabriel Drake

Global Fulfilment Manager for Boody

For seven years, eStore has been a dream partner for The Wine Group. They efficiently ship full cases of wine from two fulfilment locations, helping us reach our customers all over Australia. Their kitting services allow us to create unique cases tailored to individual preferences, boosting our brand's appeal. No matter the challenge—be it our growth, market shifts, or regulations—eStore adapts seamlessly, ensuring smooth operations. Their dedication has been crucial to our success, and we look forward to raising a glass to many more years of collaboration!

Daniel De Salvo

General Manager for The Wine Group

Managing our e-commerce business entails overseeing a wide array of products, from high-quality homewares and bedding to outdoor gear. We needed a partner to handle this diversity seamlessly and cost-effectively, and eStore's AI-powered AMRs rose to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better meet our needs, has continued to streamline our operations and reduce costs. Even when COVID hit and we more than doubled our sales volumes, eStore adeptly navigated the tricky logistical climate, ensuring we never compromised on keeping our customers happy.

Kathryn Anderson

Head of Purchasing, Planning & Sourcing for Canningvale

Before teaming up with eStore, our previous logistics solution posed challenges, especially with fulfilment speed and inventory accuracy. Now, thanks to eStore, Merry People proudly offers same-day delivery of gumboots to our customers, crucial for weekend plans or sudden weather changes. This service has boosted our conversion rates, and our customers consistently praise our fast and reliable deliveries. With eStore's same-day service, we provide various delivery options to suit every customer's needs, ensuring even spontaneous adventures stay merry, no matter the forecast!

Tim White

Head of Operations for Merry People.

Before eStore, our former fulfillment partner caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers with faster deliveries and rigorous order accuracy, enhancing our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as seen in the number of positive customer reviews we now receive.

Liam Davis

Founder & Owner for Little Nation

Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super fast delivery.

Jen Geale

Co-founder and General Manager for MTB Direct

07.

Stay in the know

You have questions? We’ve got answers

Can eStore support omnichannel retail operations?

Yes, eStore can fully support omnichannel retail operations. We’re ideal for retailers managing both physical stores and online sales channels, helping you deliver a consistent, high-quality experience across all touchpoints.

What is 3PL?

Third party logistics, or 3PL, is outsourced logistics capabilities offered by a company that has the capability to seamlessly connect with your company and manage warehousing, order fulfillment and distribution. Not every business has the space, time and money to operate and manage a fully functional and complete warehouse and distribution network. Instead of forgoing this vital aspect of your growing business, a third-party logistics provider can store goods, monitor and record inventory flows, deliver and return items to and from the customer and provide additional services that are tailored to your requirements.

What industries does eStore serve?

eStore supports a wide range of industries, including eCommerce, fashion, health and beauty, consumer electronics, FMCG, and B2B distribution. Our tailored fulfillment solutions handle everything from high-SKU inventories and secure storage to bulk orders and multi-location shipping, ensuring speed, accuracy, and efficiency across all sectors.

How does eStore handle returns and reverse logistics?

eStore simplifies returns with seamless integration, real-time tracking, and fast processing. Retailers receive instant notifications, and resalable items are quickly restocked. With a 100% paperless system and tailored return options, managing returns is hassle-free.

What kind of reporting and analytics does eStore provide?

eStore provides powerful reporting and analytics through our self-service portal, giving you real-time visibility into stock movements, order statuses, tracking numbers, and more. Our smart platform centralises fulfillment data across all channels, helping you make informed decisions and streamline operations with ease.

How does eStore handle peak season demand?

At eStore, we excel under pressure, ensuring smooth operations even during peak season. Our scalable fulfillment solutions handle higher order volumes efficiently, ensuring on-time deliveries, no backlogs, and high customer satisfaction. With a 99.9% accuracy rate, we deliver consistently reliable results, no matter how busy things get.

Which eCommerce platforms does eStore integrate with?

eStore integrates with over 100 order sources, including all major eCommerce platforms, shopping carts, ERP systems, and inventory management tools.

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