Innovating Logistics: How Leigh Williams Transformed eStore into an Industry Leader

April 2012

Written by: Estore

Read time: 6 Min


High-Level Points:

 

  • Innovative Perspective: Without prior logistics experience, Williams identified the industry's reliance on information systems and processes, enabling him to introduce fresh, technology-driven solutions.

     

  • Customized Solutions: He developed a comprehensive information system that allows eStore Logistics to offer customized solutions for each client, with implementation times ranging from one to five days, significantly outpacing competitors' lead times.

     

  • Scalability and Efficiency: Williams' approach addressed the complexities of managing thousands of individual orders, enhancing efficiency and scalability in e-commerce logistics.

     

Williams stated, "I established that logistics was really an information systems and processes-driven industry."

Check out the full article here.