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Why choose us

Redefining fulfillment with next-level logistics services

6 reasons why eStore is the best choice for your End-To-End 3PL Partner

At eStore, we handle everything from fulfillment to last-mile delivery. We pick, pack, ship, and deliver, ensuring fast, cost-effective, sustainable, and high-quality service every step of the way.

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1.

Cutting-edge AI fulfillment technology

Employing the latest innovation and tech in warehousing and fulfillment, including Australia’s largest fleet of AI-powered autonomous mobile robots.
 

2.

99.9% order accuracy

Our fully automated retrieval process, powered by groundbreaking fulfillment algorithms and a state-of-the-art robotic fleet, ensures instant order scheduling and the fastest stock picking and packing in the industry.

3.

Fastest order fulfillment on the market

With a 4pm cut-off for same-day fulfillment, you show customers their orders matter, while our freight buying power helps you save big and serve your customers efficiently—everyone wins!

4.

eStore's fulfillment centre network 

Spanning 6 warehouses across 120,000 m². We maintain full control end-to-end, leaving nothing to chance by outsourcing—it's our team, our infrastructure, and our processes all the way. 

5.

We protect your brand from the effects of bad fulfillment

With our complete focus on ensuring the right package dispatches quickly, arrives safely, and just as expected, your reputation is in safe hands. Our customers regularly experience over 200% business growth due to faster, more accurate fulfillment. 

6.

Security is everything

Peace of mind with your stock is a necessity, not a luxury. With eStore, your stock is in safe hands. As a customer, you receive more than just best-in-class warehousing, cutting-edge fulfillment technology, and real-time inventory tracking at competitive rates—you also gain access to a dedicated support team, ready to assist whenever needed.

The results speak for themselves, so do our customers

“eStore has been an important partner for Temple & Webster over the years. Our number one focus is to ensure an optimum end-to-end experience for our customers, and our relationship with eStore enables us to offer a best in class fulfilment service while keeping our business asset-light. We have our sights set on strong growth over the next five years and know that this personalised fulfilment site with eStore will play a big role in helping us get there.

Mark Coulter

Chief Executive for Temple & Webster

“Black Friday and Cyber Monday 2023 exploded past expectations, sending Boody orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfilment centres for Boody. Daily meetings and strategic planning ensured seamless deliveries for tens of thousands of happy Boody customers throughout the holiday rush. eStore's detailed reporting and close collaboration helped us adapt as we surpassed our forecasts and navigated shifting delivery windows. They weren't just our 3PL partner; they were an extension of Team Boody.

Gabriel Drake

Global Fulfilment Manager for Boody

“For seven years, eStore has been a dream partner for The Wine Group. They efficiently ship full cases of wine from two fulfilment locations, helping us reach our customers all over Australia. Their kitting services allow us to create unique cases tailored to individual preferences, boosting our brand's appeal. No matter the challenge—be it our growth, market shifts, or regulations—eStore adapts seamlessly, ensuring smooth operations. Their dedication has been crucial to our success, and we look forward to raising a glass to many more years of collaboration!

Daniel De Salvo

General Manager for The Wine Group

“Managing our e-commerce business entails overseeing a wide array of products, from high-quality homewares and bedding to outdoor gear. We needed a partner to handle this diversity seamlessly and cost-effectively, and eStore's AI-powered AMRs rose to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better meet our needs, has continued to streamline our operations and reduce costs. Even when COVID hit and we more than doubled our sales volumes, eStore adeptly navigated the tricky logistical climate, ensuring we never compromised on keeping our customers happy.

Kathryn Anderson

Head of Purchasing, Planning & Sourcing for Canningvale

“Before teaming up with eStore, our previous logistics solution posed challenges, especially with fulfilment speed and inventory accuracy. Now, thanks to eStore, Merry People proudly offers same-day delivery of gumboots to our customers, crucial for weekend plans or sudden weather changes. This service has boosted our conversion rates, and our customers consistently praise our fast and reliable deliveries. With eStore's same-day service, we provide various delivery options to suit every customer's needs, ensuring even spontaneous adventures stay merry, no matter the forecast!

Tim White

Head of Operations for Merry People.

“Before eStore, our former fulfillment partner caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers with faster deliveries and rigorous order accuracy, enhancing our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as seen in the number of positive customer reviews we now receive.

Liam Davis

Founder & Owner for Little Nation

“Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super fast delivery.

Jen Geale

Co-founder and General Manager for MTB Direct

Who we work with

We specialise in supporting eCommerce retailers fulfilling between 1,000 and 500,000 units per month.