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Brick Mortar Fulfillment
Brick and Mortar Fulfillment

Simplify compliance with cost-effective fulfillment

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We know that the challenges for in-store retail fulfillment are many and growing. Fulfillment needs to align with specific retailer requirements, maintaining heightened levels of quality control and precise timing. As order unit volumes surge, efficient logistics management, coordinated packaging and labelling, and strict adherence to retailer-specific delivery protocols become imperative. No pressure then. Thankfully, we’re here to help.

Growing sales? We’ve got every kind of retail fulfillment covered

Whether you’re shipping into your own retail stores, or wholesale into big-box or independent retailers, our world-class robots and warehousing management systems ensure fast, accurate, and cost-effective order fulfillment, we’ve got you covered.

 

Fulfill into your store network

Fast, efficient, and seamless delivery to multiple locations across your store network.

B2B wholesale fulfillment

Supporting high volume orders for retailers wholesaling into independent or big-box retailers.

Complicated compliance for big-box retailers

Expertise and experience in comprehensive retail compliance, ensuring precision in adhering to packaging, labelling, and delivery protocols.

Cross-docking

Reduce costs and increase efficiencies with pre-packed store orders and fewer touch points.

Order management and ERP integration

Sync directly with your existing ERP and inventory management software.

Cloud-based logistics software

Access to real-time stock levels plus live status updates of inbound and outbound stock movements.

Fulfillment

Flexible, specialised B2B fulfillment

Tap into our decades-long retailer relationships to effortlessly meet the diverse requirements and standards of your trading partners. With operations designed to support a wide range of orders from small, independent boutiques to large wholesale orders and big-box retailers, we boast competitive rates and fulfillment methods so flexible they’re practically doing yoga. 

Scaling

Seamless scaling without the cost

Expand into new sales channels while managing inventory and sales orders from one fulfillment platform. Grow your business to handle increased demand, reach more customers, and accommodate larger orders without significant investment in infrastructure and personnel.

Visibility

Increased visibility across channels

Empower your ops manager with a unified view of your inventory across all channels. Empower your customer service team with visibility over sales and purchase orders and returns. Empower anyone and everyone, we won’t stop you.

Whether you’re shipping into your own retail stores, or wholesale into big-box or independent retailers, we've got you covered.

Who we work with

Onboard in days; scale in minutes

  • No Tick CircleQuote

    Let's design a comprehensive, fit-for-purpose solutions package just for you, with optimisations and efficiencies that minimise costs to guarantee you only pay for what you need.

  • No Tick CircleOnboard

    Feel supported every step of the way, as the eStore team helps configure your new logistics solutions and connects eStore to your existing inventory, channels, and systems.

  • No Tick CircleDispatch

    Start sending orders in as little as two weeks as soon as your fulfillment solution is fully implemented.

  • No Tick CircleScale

    Identify new sales channels and markets with your dedicated account manager, whose single focus is to help you.

The eStore promise

Entrust your brand to Australia’s most advanced retail fulfillment provider.

Compliance with all retailer requirements

Expertise and experience in retail compliance prep, floor-ready prep, and all retailer compliance requirements, including presentation, packing, labelling, and EDI.

99.9% order accuracy rate

Robotic, system-directed picking and packing leaves nothing to chance so you exceed customer expectations every time.

There before they know it

Instant order scheduling and autonomous picking and packing ensure your products reach their destination fast.

The results speak for themselves, so do our customers

“eStore has been an important partner for Temple & Webster over the years. Our number one focus is to ensure an optimum end-to-end experience for our customers, and our relationship with eStore enables us to offer a best in class fulfilment service while keeping our business asset-light. We have our sights set on strong growth over the next five years and know that this personalised fulfilment site with eStore will play a big role in helping us get there.

Mark Coulter

Chief Executive for Temple & Webster

“Black Friday and Cyber Monday 2023 exploded past expectations, sending Boody orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfilment centres for Boody. Daily meetings and strategic planning ensured seamless deliveries for tens of thousands of happy Boody customers throughout the holiday rush. eStore's detailed reporting and close collaboration helped us adapt as we surpassed our forecasts and navigated shifting delivery windows. They weren't just our 3PL partner; they were an extension of Team Boody.

Gabriel Drake

Global Fulfilment Manager for Boody

“For seven years, eStore has been a dream partner for The Wine Group. They efficiently ship full cases of wine from two fulfilment locations, helping us reach our customers all over Australia. Their kitting services allow us to create unique cases tailored to individual preferences, boosting our brand's appeal. No matter the challenge—be it our growth, market shifts, or regulations—eStore adapts seamlessly, ensuring smooth operations. Their dedication has been crucial to our success, and we look forward to raising a glass to many more years of collaboration!

Daniel De Salvo

General Manager for The Wine Group

“Managing our e-commerce business entails overseeing a wide array of products, from high-quality homewares and bedding to outdoor gear. We needed a partner to handle this diversity seamlessly and cost-effectively, and eStore's AI-powered AMRs rose to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better meet our needs, has continued to streamline our operations and reduce costs. Even when COVID hit and we more than doubled our sales volumes, eStore adeptly navigated the tricky logistical climate, ensuring we never compromised on keeping our customers happy.

Kathryn Anderson

Head of Purchasing, Planning & Sourcing for Canningvale

“Before teaming up with eStore, our previous logistics solution posed challenges, especially with fulfilment speed and inventory accuracy. Now, thanks to eStore, Merry People proudly offers same-day delivery of gumboots to our customers, crucial for weekend plans or sudden weather changes. This service has boosted our conversion rates, and our customers consistently praise our fast and reliable deliveries. With eStore's same-day service, we provide various delivery options to suit every customer's needs, ensuring even spontaneous adventures stay merry, no matter the forecast!

Tim White

Head of Operations for Merry People.

“Before eStore, our former fulfillment partner caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers with faster deliveries and rigorous order accuracy, enhancing our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as seen in the number of positive customer reviews we now receive.

Liam Davis

Founder & Owner for Little Nation

“Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super fast delivery.

Jen Geale

Co-founder and General Manager for MTB Direct