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Brick Mortar Fulfillment
Brick and Mortar Fulfillment

Simplify compliance with cost-effective fulfillment

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We know that the challenges for in-store retail fulfillment are many and growing. Fulfillment needs to align with specific retailer requirements, maintaining heightened levels of quality control and precise timing. As order unit volumes surge, efficient logistics management, coordinated packaging and labelling, and strict adherence to retailer-specific delivery protocols become imperative. No pressure then. Thankfully, we’re here to help.

Growing sales? We’ve got every kind of retail fulfillment covered

Whether you’re shipping into your own retail stores, or wholesale into big-box or independent retailers, our world-class robots and warehousing management systems ensure fast, accurate, and cost-effective order fulfillment, we’ve got you covered.

 

Fulfill into your store network

Fast, efficient, and seamless delivery to multiple locations across your store network.

B2B wholesale fulfillment

Supporting high volume orders for retailers wholesaling into independent or big-box retailers.

Complicated compliance for big-box retailers

Expertise and experience in comprehensive retail compliance, ensuring precision in adhering to packaging, labelling, and delivery protocols.

Cross-docking

Reduce costs and increase efficiencies with pre-packed store orders and fewer touch points.

Order management and ERP integration

Sync directly with your existing ERP and inventory management software.

Cloud-based logistics software

Access to real-time stock levels plus live status updates of inbound and outbound stock movements.

Elegant shopping arcade with glass ceiling, festive decorations, and shoppers walking past boutique storefronts.
Fulfillment

Flexible, specialised B2B fulfillment

Tap into our decades-long retailer relationships to effortlessly meet the diverse requirements and standards of your trading partners. With operations designed to support a wide range of orders from small, independent boutiques to large wholesale orders and big-box retailers, we boast competitive rates and fulfillment methods so flexible they’re practically doing yoga. 

eStore Logistics warehouse with yellow Geek+ automated robots navigating between stocked shelves, optimising order fulfillment
Scaling

Seamless scaling without the cost

Expand into new sales channels while managing inventory and sales orders from one fulfillment platform. Grow your business to handle increased demand, reach more customers, and accommodate larger orders without significant investment in infrastructure and personnel.

Computer screen displaying the eStore Logistics Express Platform, showing an inventory search interface with product details.
Visibility

Increased visibility across channels

Empower your ops manager with a unified view of your inventory across all channels. Empower your customer service team with visibility over sales and purchase orders and returns. Empower anyone and everyone, we won’t stop you.

Who we work with

Whether you’re shipping into your own retail stores, or wholesale into big-box or independent retailers, we've got you covered.

Who we work with

Onboard in days; scale in minutes

  • No Tick CircleQuote

    Let's design a comprehensive, fit-for-purpose solutions package just for you, with optimisations and efficiencies that minimise costs to guarantee you only pay for what you need.

  • No Tick CircleOnboard

    Feel supported every step of the way, as the eStore team helps configure your new logistics solutions and connects eStore to your existing inventory, channels, and systems.

  • No Tick CircleDispatch

    Start sending orders in as little as two weeks as soon as your fulfillment solution is fully implemented.

  • No Tick CircleScale

    Identify new sales channels and markets with your dedicated account manager, whose single focus is to help you.

The eStore promise

Entrust your brand to Australia’s most advanced retail fulfillment provider.

Compliance with all retailer requirements

Expertise and experience in retail compliance prep, floor-ready prep, and all retailer compliance requirements, including presentation, packing, labelling, and EDI.

99.9% order accuracy rate

Robotic, system-directed picking and packing leaves nothing to chance so you exceed customer expectations every time.

There before they know it

Instant order scheduling and autonomous picking and packing ensure your products reach their destination fast.

The results speak for themselves, so do our customers

“eStore has been an important partner over the years. Our top priority is delivering an exceptional end-to-end experience for our customers, and working with eStore allows us to offer best-in-class fulfillment while staying asset-light. As we plan for strong growth in the coming years, we know this personalised fulfillment setup with eStore will be key to helping us get there.

Chief Executive Officer

Leading online furniture & homewares retailer

“Black Friday and Cyber Monday 2023 exceeded all expectations, with orders skyrocketing to new heights. eStore rose to the challenge with agility, operating from two fulfillment centres and collaborating closely through daily meetings and strategic planning. Their support ensured seamless deliveries for tens of thousands of customers during the holiday rush. Detailed reporting and open communication helped us adapt as we surpassed forecasts and navigated shifting delivery windows. eStore wasn’t just a 3PL partner—they felt like an extension of our team.

Global Fulfilment Manager

Sustainable underwear & essentials brand

“For over seven years, eStore has been a dream partner. They efficiently ship full cases of wine from two fulfillment locations, helping us reach customers across Australia. Their kitting services let us create curated cases tailored to individual preferences—boosting customer satisfaction and brand appeal. No matter the challenge—whether it’s growth, market shifts, or regulatory changes—eStore adapts with ease, keeping operations running smoothly. Their dedication has been key to our success, and we look forward to raising a glass to many more years together!

General Manager

Australian online wine retailer

“Managing our e-commerce business means overseeing a diverse range of luxury homewares—from bedding and towels to throws and cushions. We needed a partner who could manage this variety with efficiency and cost-effectiveness, and eStore’s AI-powered AMRs stepped up to the challenge. Their ongoing commitment to optimisation, including integrating multiple shipping carriers to better serve our needs, has streamlined operations and reduced costs. Even through the disruption of COVID, when our sales volumes more than doubled, eStore adeptly navigated logistical complexities, ensuring our customers received excellent service every time.

Head of Purchasing, Planning & Sourcing

Luxury homewares brand

“Before partnering with eStore, our previous logistics solution faced challenges, particularly with fulfillment speed and inventory accuracy. Thanks to eStore, we now offer same-day delivery of our products, which is essential for customers needing quick access for weekend plans or sudden weather changes. This service has significantly boosted our conversion rates, and our customers consistently praise the speed and reliability of our deliveries. With eStore’s same-day service, we now offer a variety of delivery options tailored to each customer’s needs, ensuring that spontaneous adventures can go ahead, no matter what the weather brings!

Head of Operations

Australian waterproof footwear brand

“Before partnering with eStore, our former fulfillment provider caused daily struggles with delays, mismanaged inventory, and a lack of transparency. Since transitioning, eStore has transformed our business. Their efficient operations have resulted in a significant increase in repeat customers, faster deliveries, and rigorous order accuracy, all of which have enhanced our overall service quality. Internally, we've drastically reduced customer service inquiries, enabling our team to focus on growth and product development rather than damage control. Partnering with eStore has dramatically uplifted our online reputation, as reflected in the number of positive customer reviews we now receive.

Founder & Owner

Online retailer of children’s toys and goods

“Working with eStore allows us to focus on what we’re good at, while leaving the operations to the experts. We get access to the type of world-class warehousing and fulfillment that would be out-of-reach for a business like ours otherwise. We can scale up and down as needed, while also meeting customer demand for super-fast delivery.

Co-founder and General Manager

E-commerce brand for mountain biking products