Cheaper freight to regional and rural Australia: eStore Logistics extends Team Global Express partnership

eStore's partnership with Team Global Express delivers lower costs and greater pricing certainty for customers shipping to regional and rural Australia.

Australia is a big country. That's not a novel observation, but it's one that the logistics industry has been slow to truly solve for. Regional and rural consumers have historically been on the wrong end of that equation with longer waits, higher delivery costs, and a patchwork of coverage that leaves entire postcodes underserved. For the brands shipping to them, those same limitations show up as margin erosion, customer complaints, and a quiet ceiling on growth.

We've extended our partnership with Team Global Express (TGE) to address this directly, adding their purpose-built eCommerce solution to our national carrier network as a dedicated regional and rural delivery option.

Who is Team Global Express?

TGE is one of Australia's largest logistics operators, with a heritage tracing back to 1888 and a network of 650+ depots and service hubs delivering over 100 million items every year. Operating as Team Global Express since 2021 following its acquisition from Toll Group, the business carries decades of national freight infrastructure behind it. Their eCommerce service is specifically engineered for direct-to-consumer parcel and carton delivery, with a focus on the coverage gaps and cost structures that have made regional and rural shipping a persistent headache for online retailers.

The direct impact on your regional and rural freight costs

That scale and experience is now working directly for eStore customers, with TGE's rates negotiated specifically for this partnership. The most immediate impact is on pricing, specifically how shipments to regional and rural zones are calculated and charged.

TGE's eCommerce solution prices on dead weight, not cubic weight. For brands shipping apparel, homewares, bulky-but-light goods, or products with generous packaging, that distinction can make a meaningful difference to freight costs and simplify pricing structures.

The other major advantage is pricing certainty. The quoted price is the invoiced price: no retrospective adjustments, no minimum charge fees, and no surprises at the end of the month. For finance teams modelling landed costs, that predictability is just as valuable as the rate itself.

"Based on trading data across our network, customers with meaningful regional and rural volume can expect savings of up to 12% on their freight costs by routing with TGE. We can run an analysis against your specific postcode and SKU mix to show you exactly what that looks like for your business. If you're already with us, your Strategic Account Manager is the best place to start," said Leigh Williams, Founder & MD, eStore Logistics.

Faster in the regions, not just cheaper

Lower cost doesn't have to mean slower. TGE's regional network delivers, on average, a full day faster than comparable carriers to regional and rural destinations, and the customer experience is equally considered. Recipients receive SMS and email notifications with a precise two-hour delivery window, and if no one is home and a safe drop isn't possible, shipments are automatically redirected to a HUBBED pickup point. Photo confirmation on delivery and full real-time tracking round out the visibility picture for both retailer and end customer. 

For brands that need flexibility beyond standard hours, TGE also supports weekend, after-hours and public holiday delivery, a genuine differentiator for regional and rural customers who may not be available during the conventional delivery window.

Fully integrated. Zero manual effort.

As with every carrier in our network, TGE is fully integrated into eStore's freight optimisation platform. Our Least Cost Routing logic evaluates every order against your specific business rules, automatically identifying when TGE delivers the best outcome for cost, speed and coverage. Your team doesn't touch it. The right carrier is selected, the shipment moves, and the savings accrue without any change to your workflow. For customers with an Express Platform login, this integration is already live and working in the background.

Getting started

If you're already working with us, contact your Strategic Account Manager and we'll identify where TGE delivers the most value across your regional and rural postcode mix. If you're not yet an eStore customer, we'd be glad to show you how this partnership fits within our broader carrier network and what the rate impact could look like for your business.